House Rules and other T&Cs
OUTLINE FROM OWNERS/MANAGEMENT:
REPRESENTATIONS:
All information in respect of the Property contained in the Owner’s advertising material is believed to be correct at the time of publication however all details are subject to change by the Owner without notice. The Guest acknowledges that the Owner has used their best endeavours to describe the property in good faith. The Owner will not be liable to or make refunds to Guests who are not satisfied with the accommodation they have booked.
LICENCE NOT A TENANCY
Guests are granted limited permission to occupy the property for holiday purposes. This is NOT a residential tenancy agreement under the residential tenancy legislation and failure to comply with the Guest’s obligations in the terms and conditions may result in termination of permission to occupy the property and eviction. The Owner may, at any time and for any reason, terminate the holiday booking by issuing written notice to the Guest which will be effective immediately. The Guest acknowledges the Owner will not be liable for any direct or indirect loss or damages that may arise as a result of, or in connection with, such termination.
CANCELLATIONS AND AMENDMENTS
If booking directly where notification of cancellation is received no refund will be given and the full tariff will be forfeited. Cancellations and amendments are required to be in writing. Otherwise, cancellations according to third party booking websites apply.
SIZE OF PARTY
The maximum number of guests must not exceed 5 people.
UNDER NO CIRCUMSTANCES ARE PARTIES, FUNCTIONS, or SOCIAL GATHERINGS PERMITTED IN THE HOUSE. The number of guests occupying the property for the holiday must not exceed the number specified on the Booking Form. If for any reason there is a change to the number of guests occupying the property, the Owner or Booking Agent must be informed immediately. In the event that this clause is breached, the owners reserve the right to evict all guests immediately and payment will be forfeited.
GUEST OBLIGATIONS
Guests are required to look after and take all reasonable care of the property and all the furnishings and equipment included in the property and to observe the “No Smoking On The Property" requirement for the duration of the holiday. It is the responsibility of the guests to ensure that all doors and windows are securely locked and that the property is left in a clean and tidy state at the end of the holiday. The disposal of rubbish is the Guest’s responsibility. Please ensure that rubbish and garbage are placed in the correct bins . Any faults, damages, or breakages must be reported to the Owner/Booking Agent as soon as possible. Guests will be liable for any breakages or damages caused to the property during the guest’s holiday occupation and all costs of repair and replacement shall be payable upon demand to the Owner.
KEYS Should a Guest lose or require additional keys/garage remote control then a fee of $50.00 will be charged.
NOISE
Guests and their visitors must not create noise that is offensive to neighbours especially between 10 pm to 8 am and during arrival and departure at any time throughout the occupancy. Offensive noise may result in termination of permission to occupy the property and forfeiture of any monies paid to the Owner. Any costs incurred by the Owner as a result of the Guest’s noise will be paid out of the Bond.
NO SMOKING
Smoking on this property is strictly prohibited. anywhere on the premises inside or out. If evidence of smoking inside the room is found, we have a strictly enforced fine of $300. No exceptions.
NO PETS
Sorry, we are unable to accommodate pets at this property. No exceptions.
CHECK IN & CHECK OUT TIMES
Unless arranged in advance with the Booking Agent, check-In time is 2 PM and Check-Out time is 11.00 AM. The reason for the 11 am check out is to ensure readiness for incoming guests. Failure to depart at 11 am will result in a fee of $300 per 3-hour block.
LINEN & TOWELS
Unless otherwise stated the accommodation includes the supply of all linen. This includes pillows, continental quilts, bed sheets, bath towels & bath mats, and tea towels. Beach towels are not included, and neither is linen for a baby cot (cot not supplied)
INSURANCE
Guests are advised to take out comprehensive holiday cancellation insurance to cater for any unforeseen circumstances.
LIABILITY
The Owner accepts no liability for any injury, illness, loss, or damage of any kind, howsoever caused, sustained by the Guests and/or Visitors resulting from their use of the Property pursuant to this agreement as a consequence of events or actions that are outside the reasonable control of the Owner, including Force Majeure. Liability for any loss or damage sustained by Guests or visitors, including personal injury, is otherwise excluded to the extent permitted by law.
Under no circumstances will the Owner be liable for any loss or damage to the property of the Guests and/or Visitors howsoever caused. All property of the Guest and/or Visitors including without limitation personal belongings, baggage, vehicles are the risk of the Guest and/or Visitor at all times.
The Guest agrees to indemnify the Owner against any claims, demands, proceedings, liabilities, costs, charges, expenses, loss, and damage that may be suffered by the Owner as a result of the breach by the Guest of the terms of this agreement or as a result of any act or omission, neglect or default of the Guest during their stay in the Property.